How can I fix JIRA installation problem on EC2?











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I have had a problem for a few days with EVERY EC2 INSTANCE that I create.



I set up the group security, the jira installation file, the database. Then I open the installation URL and a DB test connection is working but when I submit, it takes a few minutes loading then the whole server is down and the installation is aborted.



BTW: I'm new in AWS so I only changed and added ports in the security group.



Here are some screenshots:




  • Connection DB

  • Submit

  • Instance down

  • Inbound traffic

  • Outbound traffic










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    down vote

    favorite












    I have had a problem for a few days with EVERY EC2 INSTANCE that I create.



    I set up the group security, the jira installation file, the database. Then I open the installation URL and a DB test connection is working but when I submit, it takes a few minutes loading then the whole server is down and the installation is aborted.



    BTW: I'm new in AWS so I only changed and added ports in the security group.



    Here are some screenshots:




    • Connection DB

    • Submit

    • Instance down

    • Inbound traffic

    • Outbound traffic










    share|improve this question


























      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      I have had a problem for a few days with EVERY EC2 INSTANCE that I create.



      I set up the group security, the jira installation file, the database. Then I open the installation URL and a DB test connection is working but when I submit, it takes a few minutes loading then the whole server is down and the installation is aborted.



      BTW: I'm new in AWS so I only changed and added ports in the security group.



      Here are some screenshots:




      • Connection DB

      • Submit

      • Instance down

      • Inbound traffic

      • Outbound traffic










      share|improve this question















      I have had a problem for a few days with EVERY EC2 INSTANCE that I create.



      I set up the group security, the jira installation file, the database. Then I open the installation URL and a DB test connection is working but when I submit, it takes a few minutes loading then the whole server is down and the installation is aborted.



      BTW: I'm new in AWS so I only changed and added ports in the security group.



      Here are some screenshots:




      • Connection DB

      • Submit

      • Instance down

      • Inbound traffic

      • Outbound traffic







      linux postgresql amazon-web-services amazon-ec2 jira






      share|improve this question















      share|improve this question













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      edited Nov 11 at 15:14









      Scott Dudley

      2,55011125




      2,55011125










      asked Nov 10 at 17:57









      Ah Med

      63




      63
























          2 Answers
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          The most likely cause is you're out of RAM. Jira is quite high on requirements, so if you're trying to use an instance with, say, 1 Gb of RAM, it won't work, and the processes will get killed with OOM (out of memory) exception.



          Another approach would be to create an instance with ECS-optimized AMI (https://docs.aws.amazon.com/AmazonECS/latest/developerguide/ecs-optimized_AMI.html) and run Jira as a Docker container (https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/752697).






          share|improve this answer




























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            0
            down vote













            I’ve seen this occur using the Atlassian CloudFormation template. The issue is that the database setup takes so long that the load balancer pings eventually time out, so the load balancer decides that the node is down and removes it from load. You can confirm if this is the case by looking into the load balancer status on the AWS console.



            There are probably better ways to handle this, but I got around it by accessing the Jira node directly to perform the setup (ie. going around the node balancer and hitting port 8080 directly). You may need to setup a bastion host and forward connections over SSH to do this.






            share|improve this answer





















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              2 Answers
              2






              active

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              2 Answers
              2






              active

              oldest

              votes









              active

              oldest

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              active

              oldest

              votes








              up vote
              0
              down vote













              The most likely cause is you're out of RAM. Jira is quite high on requirements, so if you're trying to use an instance with, say, 1 Gb of RAM, it won't work, and the processes will get killed with OOM (out of memory) exception.



              Another approach would be to create an instance with ECS-optimized AMI (https://docs.aws.amazon.com/AmazonECS/latest/developerguide/ecs-optimized_AMI.html) and run Jira as a Docker container (https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/752697).






              share|improve this answer

























                up vote
                0
                down vote













                The most likely cause is you're out of RAM. Jira is quite high on requirements, so if you're trying to use an instance with, say, 1 Gb of RAM, it won't work, and the processes will get killed with OOM (out of memory) exception.



                Another approach would be to create an instance with ECS-optimized AMI (https://docs.aws.amazon.com/AmazonECS/latest/developerguide/ecs-optimized_AMI.html) and run Jira as a Docker container (https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/752697).






                share|improve this answer























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  The most likely cause is you're out of RAM. Jira is quite high on requirements, so if you're trying to use an instance with, say, 1 Gb of RAM, it won't work, and the processes will get killed with OOM (out of memory) exception.



                  Another approach would be to create an instance with ECS-optimized AMI (https://docs.aws.amazon.com/AmazonECS/latest/developerguide/ecs-optimized_AMI.html) and run Jira as a Docker container (https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/752697).






                  share|improve this answer












                  The most likely cause is you're out of RAM. Jira is quite high on requirements, so if you're trying to use an instance with, say, 1 Gb of RAM, it won't work, and the processes will get killed with OOM (out of memory) exception.



                  Another approach would be to create an instance with ECS-optimized AMI (https://docs.aws.amazon.com/AmazonECS/latest/developerguide/ecs-optimized_AMI.html) and run Jira as a Docker container (https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/752697).







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Nov 10 at 18:43









                  Sergey Kovalev

                  4,2641324




                  4,2641324
























                      up vote
                      0
                      down vote













                      I’ve seen this occur using the Atlassian CloudFormation template. The issue is that the database setup takes so long that the load balancer pings eventually time out, so the load balancer decides that the node is down and removes it from load. You can confirm if this is the case by looking into the load balancer status on the AWS console.



                      There are probably better ways to handle this, but I got around it by accessing the Jira node directly to perform the setup (ie. going around the node balancer and hitting port 8080 directly). You may need to setup a bastion host and forward connections over SSH to do this.






                      share|improve this answer

























                        up vote
                        0
                        down vote













                        I’ve seen this occur using the Atlassian CloudFormation template. The issue is that the database setup takes so long that the load balancer pings eventually time out, so the load balancer decides that the node is down and removes it from load. You can confirm if this is the case by looking into the load balancer status on the AWS console.



                        There are probably better ways to handle this, but I got around it by accessing the Jira node directly to perform the setup (ie. going around the node balancer and hitting port 8080 directly). You may need to setup a bastion host and forward connections over SSH to do this.






                        share|improve this answer























                          up vote
                          0
                          down vote










                          up vote
                          0
                          down vote









                          I’ve seen this occur using the Atlassian CloudFormation template. The issue is that the database setup takes so long that the load balancer pings eventually time out, so the load balancer decides that the node is down and removes it from load. You can confirm if this is the case by looking into the load balancer status on the AWS console.



                          There are probably better ways to handle this, but I got around it by accessing the Jira node directly to perform the setup (ie. going around the node balancer and hitting port 8080 directly). You may need to setup a bastion host and forward connections over SSH to do this.






                          share|improve this answer












                          I’ve seen this occur using the Atlassian CloudFormation template. The issue is that the database setup takes so long that the load balancer pings eventually time out, so the load balancer decides that the node is down and removes it from load. You can confirm if this is the case by looking into the load balancer status on the AWS console.



                          There are probably better ways to handle this, but I got around it by accessing the Jira node directly to perform the setup (ie. going around the node balancer and hitting port 8080 directly). You may need to setup a bastion host and forward connections over SSH to do this.







                          share|improve this answer












                          share|improve this answer



                          share|improve this answer










                          answered Nov 11 at 15:05









                          Scott Dudley

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