Multi page form doesn't track abandonment properly when page reloads in google tag manager












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Multi page form doesn't track abandonment properly when page reloads
Hi



I have been using the GTM technique detailed by Simo Ahava to track form abandonment and the event is being returned to GA but not correctly.



The 3rd party form I am tracking is multipage and you click submit input buttons to move to each new page. This submit button is triggering the form abandonment event even though I am on the same form and have not finished it yet.



The form action points to the page itself and so the page url never changes, even on the thank you page.



How can configure GTM to ignore these submissions/ reloads and only fire the abandonment when the browser window is closed?



https://www.simoahava.com/analytics/track-form-abandonment-with-google-tag-manager/



simo #abandonment #fromtracking¢










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  • I think you need to update the code here: ` window.addEventListener('beforeunload', function() { if (!checkSubmit()) { window.dataLayer.push({ 'event' : 'formAbandonment', 'eventCategory' : 'Form Abandonment', 'eventAction' : eventAction }); } });. This code is a specific browser event for when the page is about to unload its resources, maybe you can update the if` condition here to perform a check better suited for your form.

    – Kyle
    Nov 13 '18 at 20:24


















0















Multi page form doesn't track abandonment properly when page reloads
Hi



I have been using the GTM technique detailed by Simo Ahava to track form abandonment and the event is being returned to GA but not correctly.



The 3rd party form I am tracking is multipage and you click submit input buttons to move to each new page. This submit button is triggering the form abandonment event even though I am on the same form and have not finished it yet.



The form action points to the page itself and so the page url never changes, even on the thank you page.



How can configure GTM to ignore these submissions/ reloads and only fire the abandonment when the browser window is closed?



https://www.simoahava.com/analytics/track-form-abandonment-with-google-tag-manager/



simo #abandonment #fromtracking¢










share|improve this question























  • I think you need to update the code here: ` window.addEventListener('beforeunload', function() { if (!checkSubmit()) { window.dataLayer.push({ 'event' : 'formAbandonment', 'eventCategory' : 'Form Abandonment', 'eventAction' : eventAction }); } });. This code is a specific browser event for when the page is about to unload its resources, maybe you can update the if` condition here to perform a check better suited for your form.

    – Kyle
    Nov 13 '18 at 20:24
















0












0








0








Multi page form doesn't track abandonment properly when page reloads
Hi



I have been using the GTM technique detailed by Simo Ahava to track form abandonment and the event is being returned to GA but not correctly.



The 3rd party form I am tracking is multipage and you click submit input buttons to move to each new page. This submit button is triggering the form abandonment event even though I am on the same form and have not finished it yet.



The form action points to the page itself and so the page url never changes, even on the thank you page.



How can configure GTM to ignore these submissions/ reloads and only fire the abandonment when the browser window is closed?



https://www.simoahava.com/analytics/track-form-abandonment-with-google-tag-manager/



simo #abandonment #fromtracking¢










share|improve this question














Multi page form doesn't track abandonment properly when page reloads
Hi



I have been using the GTM technique detailed by Simo Ahava to track form abandonment and the event is being returned to GA but not correctly.



The 3rd party form I am tracking is multipage and you click submit input buttons to move to each new page. This submit button is triggering the form abandonment event even though I am on the same form and have not finished it yet.



The form action points to the page itself and so the page url never changes, even on the thank you page.



How can configure GTM to ignore these submissions/ reloads and only fire the abandonment when the browser window is closed?



https://www.simoahava.com/analytics/track-form-abandonment-with-google-tag-manager/



simo #abandonment #fromtracking¢







javascript forms google-tag-manager






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asked Nov 13 '18 at 20:20









user2978728user2978728

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  • I think you need to update the code here: ` window.addEventListener('beforeunload', function() { if (!checkSubmit()) { window.dataLayer.push({ 'event' : 'formAbandonment', 'eventCategory' : 'Form Abandonment', 'eventAction' : eventAction }); } });. This code is a specific browser event for when the page is about to unload its resources, maybe you can update the if` condition here to perform a check better suited for your form.

    – Kyle
    Nov 13 '18 at 20:24





















  • I think you need to update the code here: ` window.addEventListener('beforeunload', function() { if (!checkSubmit()) { window.dataLayer.push({ 'event' : 'formAbandonment', 'eventCategory' : 'Form Abandonment', 'eventAction' : eventAction }); } });. This code is a specific browser event for when the page is about to unload its resources, maybe you can update the if` condition here to perform a check better suited for your form.

    – Kyle
    Nov 13 '18 at 20:24



















I think you need to update the code here: ` window.addEventListener('beforeunload', function() { if (!checkSubmit()) { window.dataLayer.push({ 'event' : 'formAbandonment', 'eventCategory' : 'Form Abandonment', 'eventAction' : eventAction }); } });. This code is a specific browser event for when the page is about to unload its resources, maybe you can update the if` condition here to perform a check better suited for your form.

– Kyle
Nov 13 '18 at 20:24







I think you need to update the code here: ` window.addEventListener('beforeunload', function() { if (!checkSubmit()) { window.dataLayer.push({ 'event' : 'formAbandonment', 'eventCategory' : 'Form Abandonment', 'eventAction' : eventAction }); } });. This code is a specific browser event for when the page is about to unload its resources, maybe you can update the if` condition here to perform a check better suited for your form.

– Kyle
Nov 13 '18 at 20:24














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